ABOUT
People are complicated. That's what makes the work interesting.
I'm Louise Cooper - Mediator, Coach, and Facilitator.
My work is about helping people navigate the parts of professional life that can be difficult to untangle: conflict, communication, relationships, leadership, change and the conversations that matter when the way forward is unclear.
I bring a combination of law, psychology, and facilitative experience gathered over 30 years of practice. It means I am comfortable with complexity, competing perspectives and situations where the stakes - professional, personal or organisational - are high.
I am interested in what sits underneath dynamics: how people interpret situations differently, what gets in the way of productive conversation, and what supports things to shift for the better.
I am warm, curious and pragmatic. I take the work seriously without making the process unnecessarily formal.
My role isn't to tell you what to do. It's to help you make sense of what's happening, consider alternative views, explore your options and decide how you want to proceed.
I've worked across a diverse range of industries and professional environments, including government, corporate, legal, insurance, health, community and not-for-profit sectors. Each has its own pressures, culture and ways of working. This breadth of experience has given me an appreciation for how differently workplaces operate, while observing consistent human dynamics that tend to emerge wherever people work together.

Louise Cooper
Principal
Qualifications
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Bachelor of Arts (Psych) and Law, University of Tasmania
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Graduate Diploma in Legal Practice, College of Law, Sydney NSW
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Resolution Institute accredited Mediator
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Accredited under the National Mediator Accreditation System
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Trained in CINERGY Conflict Management Coaching
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Trained in Process-Oriented Coaching (New Code NLP)
Memberships and Associations
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Resolution Institute
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Australian Insurance Law Association
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Australasian Institute of Chartered Loss Adjusters (Aff)